MedSpecialized, Inc.
Technical Writer (Rolling Intake)
Cebu City
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 16,000 - 22,000 / Year
- As provided by employer
- Start date Ongoing
About MedSpecialized
MedSpecialized, Inc. is a healthcare solutions company that provides support to its US-based partner companies, which has been in operation since 1998. The company takes pride in providing forward-thinking, innovative solutions that improve the healthcare delivery of medical practices in the United States.
Your responsibilities
- Writing user manuals, release notes documents, scripts, newsletter articles, and other related internal documents.
- Researching available product information and coordinating with subject matter experts.
- Testing the technical features of the software and determining the best user-friendly instructions to use.
- Ensuring that a document’s final draft complies with the team’s established guidelines and specifications.
- Applies appropriate levels of editorial treatment to existing documents.
- Meeting deadlines accordingly.
Training & development
They handle the training for new hires, tenured employees, and clients while producing training materials in-house for further guidance. Their on-site trainers handle new hires and provide refresher and up-skill courses for tenured employees, while their online training specialists educate clients on how to use their products and services.
Compensation & benefits
Here is the list of salary and perks that you can get with MedSpecialized:
- Monthly salary of 16,000 - 22,000
- New hire bonus of 5,000
- Risk allowance of 2,000
- Paid Training Period
- All national Philippines and USA holidays are observed
- Paid time off—public holidays, vacations, and personal time off
- Robust and effective Government Benefits Administration
- Lactation breaks (for breastfeeding moms)
- Discounted optical services with our partner clinic
- Free lunch/dinner and unlimited coffee and ice cream daily (for on-site employees)
- Free Health insurance with one (1) free dependent
- Free Life insurance
- Free Accident Insurance
- Relocation allowance for new hires (from Outside Cebu)
- Company-sponsored outings
- Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
Career progression
They support their employees with onboarding and continuous training to help them reach their highest growth potential. Mentors provide coaching and guidance, and their Corporate Trainers provide tailor-fit support through classroom and virtual delivery methods.
Work-life balance
Achieve career growth and maintain work-life balance in a casual workplace that encourages smart work, nurtures creativity, and welcomes diversity. Employee empowerment is about offering a stimulating work environment and a fantastic rewards package. At MedSpecialized, not only do they keep employees engaged in challenging and meaningful work, they also set up systems and policies to ensure everyone's health, safety, and overall satisfaction.
Company culture
Grow your career in a workplace that welcomes smart work, creativity, and diversity. Find your home in a casual, fun-loving team that makes work feel like a passion, not a chore.
About you
- Fresh Graduates are welcome to apply!
- College graduate of any program
- No experience needed
- Having an existing Portfolio is a plus
- Strong attention to detail and multi-tasking skills
- Excellent technical writing skills
- Comfortable with and able to understand technical information
- Able to convey technical information in a simple, organized, concise, and understandable manner
- Insistent in getting accurate information from various sources
- Being able to work independently & without supervision
- Time conscious or has good time management
- Excellent American English verbal and written communication skills
- Proficient in Microsoft applications
- Physically fit to work in a BPO setting
- Willing to work in our office at Cebu IT Park
- Willing to work during holidays and weekends
How to apply
Please click the "Apply on employer site" button to apply.
Recruitment Process:
- Candidate Application Form
- General Assessment
- Phone Screening
- Technical Interview (Virtual)
- Reference Check
- Job Offer
- Training
Source/s:
- medspecialized.com
- mynimo.com
- youtube.com
Hiring criteria
- No experience required
- Philippine Citizen +more
- Creative Arts +more
- Diploma or higher
Reviews
We do training for all new hires from the PH office, IN office and US office. The training may be related to soft-skills like Communication, or technical skills regarding the company's software. Of course, that entails research and study, which we do a lot of. We may also do refresher courses to tenured employees who may need it. Other, smaller tasks include (but are not limited to) grading and assessing employees, preparing for annual refresher courses, updating any knowledge we may have on previously learned topics, and much more.
I love training and I am in a role I love. I am happy with the balance of power and limitations I have in my role.
I get to meet and talk to different people almost every week
About the employer
MedSpecialized
3.9
500 - 1,000 employees
Business Process Outsourcing
"MedSpecialized, Inc. is a HealthCare Software Company that provides support to US companies. We have been in the BPO Industry since 1998".
Pros and cons of working at MedSpecialized
Pros
The working environment.
The environment is very positive. I am also challenged to grow and expand my knowledge and learn new skills.
Benefits and Compensation.
Culture, Benefits, Workmates, Flexibility,
MedSpecialized is a company that values its employees and I love how the company incorporates work-life balance in its values.
Friendly, relatable employees who have shared interests and really have your back. Upper management may naturally be strict at times, but they are also very understanding and really make an effort to show their employees they care.
Cons
Not too many opportunities to develop other skills
Just like any other company, MedSpecialized has areas that can be improved on.
The workload can be a bit heavy, but I am also still adjusting and getting familiar with how things are done.